Emotional exhaustion |
Depersonalization |
Reduced sense of self-efficacy |
– Fatigue – Dread – Disrupted sleep – Impaired focus – Somatic symptoms (eg, headache, gastrointestinal upset, muscle tension, increased illness) |
– Negativity – Cynicism – Anger or irritability – Detachment or apathy – Isolation |
– Self-doubt – Reduced self-esteem – Feelings of failure – Reduced productivity and engagement at work – Lost value, satisfaction, and meaning in work |